Last Updated: September 6, 2026
Welcome to Soft Secto. These Terms & Conditions govern your use of our website, services, and any products or solutions provided by Soft Secto. By accessing or using our website and services, you agree to comply with these terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
1. About Soft Secto
Soft Secto provides digital and technology solutions, including but not limited to:
- Website Design & Development
- WordPress Development
- Shopify Development
- E-commerce Development
- Custom Web Applications
- SEO Services
- Digital Marketing
- AI & Automation Solutions
- Website Maintenance & Support
- Performance Optimization
- Other technology and consulting services
The exact scope of services will depend on the requirements agreed upon between Soft Secto and the client.
2. Use of Our Website
By using this website, you agree that you will:
- Use the website only for lawful purposes.
- Provide accurate information when submitting an inquiry or requesting a service.
- Not attempt to gain unauthorized access to our website, servers, systems, or databases.
- Not use our website to distribute harmful, fraudulent, or malicious content.
- Not copy, reproduce, modify, or distribute our website content without written permission.
Soft Secto reserves the right to restrict or terminate access to the website if these terms are violated.
3. Services
All services provided by Soft Secto will be based on the project requirements, specifications, timelines, and pricing agreed upon with the client.
Before starting a project, the client may be required to provide:
- Project requirements and specifications
- Content, images, logos, and other required materials
- Website or hosting access where necessary
- Third-party account access where required
- Timely feedback and approvals
Delays caused by missing information, delayed approvals, or third-party services may affect the project timeline.
4. Project Scope
The project scope will be determined based on the agreed requirements.
Any additional features, functionality, pages, integrations, revisions, or services outside the original scope may be subject to additional charges and timeline adjustments.
Soft Secto will communicate significant changes to the client before proceeding wherever reasonably possible.
5. Pricing and Payments
All project fees and payment terms will be communicated to the client before work begins.
Depending on the project, Soft Secto may require an advance payment or milestone-based payments.
Unless otherwise agreed in writing:
- Payments must be made according to the agreed payment schedule.
- Work may be paused if required payments are not received on time.
- Additional work outside the agreed scope may incur additional charges.
- Payments made for completed work may be non-refundable, subject to the agreed project terms.
6. Client Responsibilities
The client is responsible for providing accurate information, content, credentials, approvals, and feedback required to complete the project.
Soft Secto is not responsible for delays or issues resulting from:
- Incorrect information supplied by the client
- Delayed feedback or approvals
- Unavailability of third-party services
- Changes requested after approval
- Issues with client-owned hosting or external systems
7. Third-Party Services
Some projects may require third-party platforms, plugins, APIs, hosting providers, payment gateways, software, or other services.
Soft Secto does not guarantee the availability, pricing, performance, security, or continued operation of third-party services.
Any third-party fees or subscriptions are generally the responsibility of the client unless otherwise agreed.
8. Website Content and Intellectual Property
Unless otherwise agreed in writing, all original content, designs, code, graphics, documentation, and materials created specifically by Soft Secto remain the intellectual property of Soft Secto until applicable project payments have been completed.
After full payment, ownership of deliverables will be transferred or licensed according to the agreed project terms.
Third-party materials, software, plugins, fonts, stock images, trademarks, and other copyrighted materials remain the property of their respective owners and are subject to their own licenses.
9. Client-Provided Content
The client confirms that they have the necessary rights and permissions to use any content, images, logos, text, videos, data, or other materials supplied to Soft Secto.
The client is responsible for ensuring that their materials do not violate copyright, trademark, privacy, or other applicable laws.
10. Revisions and Changes
The number of revisions included in a project may vary depending on the agreed service package or project scope.
Requests that significantly change the original requirements may be treated as additional work and may result in additional charges.
11. Website Maintenance and Support
Maintenance and support services are provided according to the applicable service agreement or package.
Soft Secto does not guarantee that websites will remain completely free from errors, downtime, security vulnerabilities, or compatibility issues, particularly where third-party software or hosting services are involved.
12. SEO and Digital Marketing
SEO and digital marketing services are intended to improve online visibility, traffic, engagement, and other agreed performance indicators.
However, Soft Secto does not guarantee:
- A specific search engine ranking
- A specific number of visitors
- A specific number of leads or sales
- Immediate results
- Permanent search engine positions
Search engine algorithms, advertising platforms, market conditions, and third-party policies may change at any time.
13. AI and Automation Services
Where Soft Secto provides AI, automation, chatbot, voice-agent, or related services, results may depend on third-party AI models, APIs, platforms, integrations, and data.
Soft Secto does not guarantee that AI-generated results will always be accurate, complete, or suitable for every purpose.
Clients should review important AI-generated information before relying on it for business or other critical decisions.
14. Confidentiality
Soft Secto will make reasonable efforts to protect confidential information provided by clients.
Both parties are expected to keep confidential business information, credentials, technical information, and other sensitive project information private unless disclosure is required by law or authorized by the relevant party.
15. Data and Privacy
Your use of our website may also be governed by our Privacy Policy.
We may collect and process information necessary to respond to inquiries, provide services, communicate with clients, and improve our website and services.
16. Disclaimer
Our website and services are provided on an “as available” basis.
While Soft Secto makes reasonable efforts to provide reliable services, we do not guarantee that:
- The website will always be available.
- The website will be completely error-free.
- Services will always operate without interruption.
- All information on the website will always be completely accurate or up to date.
- Third-party services will remain available or compatible.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Soft Secto shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our website or services.
This may include loss of profits, revenue, business opportunities, data, or other indirect damages.
Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded.
18. Termination
Either party may terminate a service or project according to the applicable agreement.
Soft Secto may suspend or terminate access to its website or services if a user violates these Terms & Conditions, engages in unlawful activity, or fails to meet agreed payment obligations.
Any outstanding amounts for work already completed may remain payable after termination.
19. Changes to These Terms
Soft Secto reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the updated version is published on this website.
We encourage users to review this page periodically.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the appropriate courts in India, unless otherwise agreed in writing.
21. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact us through the contact details provided on our website.
